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What happens after I place my order?
Your order will be automatically sent to the preferred dental dealer you selected when registering your account. Your order will be fullfied directly through the dealer chosen.
Will I be charged MSRP if I place an order on your website?
Orders placed on this website will automatically be sent to your preferred dental dealer. Once your order is placed, your dealer will contact you to confirm. Pricing is subject to your dealer’s pricing structure, and they will invoice you as if you had placed the order directly with them.
I placed an order on your website but was never contacted by my preferred dealer.
Please reach out to our customer service team at firstname.lastname@example.org. We can confirm if the order was sent to your preferred dealer and advise on next steps.
Can I pay via credit card?
Orders placed on this website will be sent directly to your preferred dental dealer for fulfillment. Your dealer will invoice you and accept payment based on your preferred payment method.
What is the product and pricing policy?
Product offering and pricing is subject to change without notice.
How do I request a Safety Data Sheet?
Can your CE courses be downloaded and viewed at a later time/date?
Our current lineup consists of all live CE webinars. However, we are exploring converting them to on-demand. We will post an update on our CE webinars page if on-demand webinars become available.
Can you send me a copy of my CE certificate?
If you completed a CE course but either did not receive a certificate or need an additional copy of your certificate, please email email@example.com.
Is international shipping available?
Please contact your preferred dental dealer for international shipping options. Shipments outside the USA may be subject to export charges, which are the responsibility of the purchaser.
How do I submit a handpiece repair request?
Please click here to submit your request for a handpiece repair.